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Buyers:
Many
consumers find reasons to conduct their shopping online. Currently,
the percent of people that do their shopping online is only 16%.
This means
that the other 84 percent is done in physical store locations. However,
there is great promise that this number is going to increase greatly
for the electronic and toy industry. Forrester feels
that by the year 2006, 42% of electronics and 40% of toys will be
bought online. There are
many incentives that drive people to auction sites.
Some
of these incentives include:
Saving
money: Many of the products that are offered through the
auction sites are brand new products. However, the company is offering
them at a reduced cost due to increased inventory or lack of demand.
Avoid
Crowded Stores: One of the main problems with physical
store fronts is that of crowds. People are finding that shopping
online alievaties some of the stress caused by shopping. According
to measurement and analysis from ComScore
Networks, its figures show that holiday e-shopping is up 28
percent from one year ago, with consumer sales for the week ending
Nov. 17 (including travel) reaching $1.5 billion.
Ability
to shop at buyers convenience: The Internet is never closed
for business. For the most part, online auction sites allow the
buyer to conduct their business, placing bids on products, 24 hours
a day, seven days a week.
Storefront
is locationless: Companies offering online auctions sell
their products without regard to location. Physical location has
always been a determining factor of whether or not a good could
be purchased. Having the ability to search storefronts around the
world from the comfort of your own home is quite inviting.
Sellers:
Currently
many businesses are looking at online auctions as a business option
creating initiatives or as the only method for them to stay in business.
This trend of physical stores turning virtual is occurring every
day from the largest chains to the smallest specialty stores. Businesses
are seeing that auctions are a perfect way to liquidate outdated,
obsolete or surplus inventory. By passing on the inventory, value
is added by increasing the amount of profit the company receives.
This value is the causing factor that is driving many businesses
online.
In
today's B2C market place there are two main types of auction sites.
The first group is composed of auction sites which the seller owns
the auction site.
These
include companies like:
Sam's Club
Sharper Image
Many
businesses like the ones above find value in the fact that they
do not have to maintain a physical store front. By conducting business
online they are able to reduce their cost and thus raise their profit
margins. This factor is going to be the driving force behind virtual
auction fronts for stores that currently have physical locations
where they conduct business.
The
second form of B2C market places comprises of third party sites
which businesses use to sell their goods to the consumer.
These
include companies like:
uBid
Priceline.com
Amazon.com
Sites
like the ones above provide a service to the sellers of the goods.
These third party sites allow companies to auction off their goods
without having to set up the store front themselves. Another benefit
possessed by the sellers of this form is that they are able to sell
their goods at a location that is identified with an auction image.David
Steiner, president of Natick, Mass.-based consultant AuctionBytes.com
says that "Companies could do auctions on their own, but it
would depend on their infrastructure. By going with an established
site, you can get everything up and running instantly."
These
sites are especially prevalent with small businesses and entrepreneurs.
Sean Kaldor, vice president of e-commerce at Neilsen/NetRatings,
stated "Auctions are a real sales channel for them." 
Payment:
Currently
the most common payment type is the credit card for online B2C transactions.
Credit cards provide the buyer with a secure means of purchase.
Another reason for credit card use is that the infrastructure is
already inplace and the buyers have grown accustomed to using them.
Other forms of payments are in use but with a smaller amount of
buyers. Such optional payment methods include PayPal and other
third party payment sites.
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