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Consumer to Consumer
C2C: Buyers, Sellers, and Payment

Buyers
In a consumer to consumer auction, both the buyers and sellers anc consumers. Using sites like eBay, consumers all over the world can shop online and purchase goods from other consumers, just like themselves.

Sellers
What are they selling? Auctions on the Internet: A Field Study performed a survey of 100 online auction sites and discovered what is being sold on the auction sites. According to their survey, 53% of the sites sell both new and used merchandise, 29% only sell new merchandise and 12% sell only used goods. The majority of the sites surveyed, 67%, specialize in one type of product such as computer equipment while the rest offer a wide range of items and products. As to exactly what types of products these sites are selling the most common is the other category, 49%, which ranges from “airplanes to horses to adult materials to heavy construction equipment.” After other is computer related products with 47%, information 30%, consumer products 28%, collectibles 22%, automotive equipment 17%, recreation and travel 16%, arts and crafts 16%. Rounding out the bottom five are financial products 9%, antiques 9%, real estate 7%, sports equipment and memorabilia 7%, food and beverage 5%.

Payment
There are many payment options for an online auction purchase. Payment often depends on the seller’s personal preference. Up until two years ago most payments were not conducted online. Now there are many services that offer online payment options. The traditional methods of payment still exist for payments of online transactions and they include personal check, postal order and money order. All of these options are slower to process and mean that the buyer must wait longer to receive the goods.

There are two main types of online payment services: Person to Person (P2P) and online money order purchasing.

P2P
Person to Person accounts are when buyers send money to the sellers electronically. PayPal is one of the more popular examples of a P2P payment service. This type of service is usually free for the buyer but used at a charge for the sellers who are the ones accepting the money. In order to use PayPal both the buyer and seller must have an account already set up. Users add funds to the account through credit card, check or bank account. There are some risks involved when using PayPal because the money in the account is not insured. Also it is not a good idea to deposit a lot of money because it will not earn interest.

Money Order Payment Service
BidPay is a service that allows buyers to purchase money orders online and then sends them via regular mail to the seller. There is a fee to the buyers for this service. BidPay is only applicable for the payment of online auction goods and cannot be used for items costing over $500.

Merchant Accounts
Many businesses have merchant accounts which allow them to accept credit card payments for online transactions. Sellers without an established business can also accept credit card transactions online using services like ProPay Web Pay. ProPay charges a lower maintenance fee but higher transaction fees, than a regular merchant account. How it works is the seller enters the buyer’s email address, final bid amount and description of the item. Then an email is sent to the buyer that includes a URL to a secure site where the buyer enters their credit card information and the money is deposited into the seller’s account. Like BidPay there is a limit on the amount of money that can be processed in one transaction.

These are just a few of the online payment methods. For a list of more online payment services please visit Auction Bytes' list of Online Payment Services.



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www.PayPal.com

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www.BidPay.com

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